FAQ | Sports Paradise

Where is my order?

On average, orders take approximately 3–4 weeks to process and ship from the store's close date not from when the order was placed. Please refer to the store's close date to determine if your order falls within that timeframe. If you would like a status of your order please contact us at team@sportsparadise.net
What are your hours and locations?

Physical Locations and Hours: Medford Store - 99 Hartford Rd, Medford NJ, 08055 Delran Store - 2912 US-130, Delran, NJ 08075 Monday 10 AM–7 PM Tuesday 10 AM–7 PM Wednesday 10 AM–7 PM Thursday 10 AM–7 PM Friday 10 AM–7 PM Saturday 10 AM–5 PM Sunday Closed Team Sales Hours: Monday - Friday 9 AM - 5PM team@sportsparadise.net
How do I get a fundraising store?

It's simple! Email us at team@sportsparadise.net - a representative will reach out shortly to help you get started.
Do you only work with schools?

No! We work with everyone—from corporate apparel to local businesses, we're ready to partner with organizations of all types and sizes.
Do you offer bulk order options?

Yes! Please email team@sportsparadise.net the following: Name Number Organization What you would like customized A representative will be in touch as soon as possible.
How do I change / cancel my order?

Please contact us at team@sportsparadise.net: If the store is still open, we can make changes to or cancel your order. If the webstore has closed and your order is already in production, we’re unable to make any changes.
Can I return items from a webstore?

Due to the custom nature of each item, all sales are final. We strongly recommend reviewing the sizing charts provided for each product on the webstore before making a purchase.
Why can't I check out?

Please ensure you are using the live link to the webstore, not the preview link. If you're unsure, please reach out to the organization's contact for the correct live link. If you're still experiencing issues, try switching to a different browser or emailing us at team@sportsparadise.net.
Where do I send a Purchase Order?

Please send all purchase orders to billing@sportsparadise.net. If you are experiencing any issues related to billing, purchase orders, or invoices, contact the same email address, and our billing department will respond as soon as possible.
Do you carry local school apparel?

Yes! Availability may vary by school and item. At our Medford location, we typically carry gear for: Cherokee High School Shawnee High School Lenape High School Seneca High School At our Delran location, we usually have gear for: Delran High School Cinnaminson High School Holy Cross High School Riverside High School
How do I get in contact with Sports Paradise?

For immediate assistance, please email our team sales any time or we can reached weekdays between 9 AM and 5 PM EST, by phone: Email : Team Sales : team@sportsparadise.net All other questions: info@sportsparadise.net Phone : Team Sales: 877.939.8326 Medford Location: 609.953.9464 Delran Location: 609.877.1826
How do I apply for a job?

We accept job applications online. Please use the link below to apply https://forms.gle/71SACgXdqP4w23sb7 All applications will be reviewed and follow-ups will be made if there is a position available and there is interest in an interview.